Shipping policy
1. General Information
This Shipping Policy explains how CarDroi processes, handles, and delivers orders placed through our website.
By placing an order, you agree to the terms outlined below.
2. Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
Processing time may be slightly longer during high demand periods.
3. Shipping Time
Estimated delivery times:
- United States: 5–10 business days
- International: 7–15 business days
Delivery times are estimates and may vary due to carrier delays or customs processing.
4. Shipping Costs
Shipping costs are calculated at checkout depending on your location and order size.
We may offer free shipping during promotions.
5. Order Tracking
Once your order is shipped, you will receive a tracking number via email.
Tracking updates may take 24–48 hours to appear.
6. Incorrect Address
Customers are responsible for providing accurate shipping details.
We are not responsible for delays or lost packages caused by incorrect addresses.
7. Lost or Delayed Orders
If your order is delayed or missing:
- Check tracking information
- Contact the shipping carrier
- Then contact us for help
We will assist you in resolving the issue.
8. Damaged Items
If your order arrives damaged, contact us within 48 hours with photo proof.
We will review the case and offer a replacement or refund if applicable.
9. Contact Us
CarDroi
📍 156 Waco St, Colorado City, TX 79512, United States
📞 +1 983-455-2441
📧 support@cardroi.shop